Privacy Policy

GAHN AI ("GAHN AI," "we," "us," or "our") operates the GAHN AI website, applications, and learning platform available through gahnai.com.

This Privacy Policy explains what information we collect, how we use and share it, how long we retain it, and the choices available to you.

We may collect the following categories of information when you create an account, subscribe, contact us, or use the platform:

• Account information: your name, email address, account identifier, login credentials, and authentication information.
• Profile information: your profile image, learning interests, selected learning worlds, goals, and other information you choose to add.
• Learning information: lesson activity, responses, practice attempts, mistakes, retries, notes, instructor interactions, recommendations, progress, streaks, completion records, and learning history.
• Communications: messages, support requests, feedback, and other information you send to us.
• Subscription information: plan type, subscription status, billing history, transaction identifiers, and limited payment details provided by our payment processor. We do not directly store full payment-card numbers.
• Device and usage information: IP address, browser type, device type, operating system, pages viewed, buttons clicked, session activity, referring pages, and approximate location derived from an IP address.
• Security and diagnostic information: login attempts, error reports, performance data, fraud signals, and activity used to protect the platform.

We use information to:

• Create, authenticate, maintain, and secure your account.
• Provide AI-guided lessons, practice exercises, corrections, recommendations, notes, recaps, and progress tracking.
• Personalize lesson difficulty, pacing, content, and instructor responses based on your activity.
• Process subscriptions, payments, cancellations, and billing records.
• Send account notices, security alerts, receipts, service updates, and responses to support requests.
• Analyze platform usage, improve features, test performance, fix technical problems, and develop new services.
• Detect fraud, abuse, unauthorized access, harmful activity, and violations of our Terms of Service.
• Comply with legal obligations and protect our users, rights, property, and platform.

Information you submit during lessons may be processed by automated systems to generate explanations, feedback, practice questions, recommendations, and lesson adjustments.

AI-generated responses may be based on your lesson history, previous answers, saved preferences, and progress information so the platform can provide a more personalized learning experience.

Do not submit highly sensitive personal information, financial account credentials, government identification numbers, medical records, or other confidential information through AI lesson inputs or notes.

GAHN AI is not intended for children under 13 years old. We do not knowingly permit children under 13 to create accounts or provide personal information through the platform.

Users who are at least 13 but have not reached the legal age to enter a binding agreement in their location may use GAHN AI only with permission from a parent or legal guardian.

If we learn that personal information was collected from a child under 13, we will take reasonable steps to delete the information and close the related account.

A parent or guardian who believes a child under 13 has provided information to us may contact support@gahnai.com.

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: companies that provide hosting, authentication, databases, payments, analytics, email, security, error monitoring, and AI-processing services.
• Legal and safety reasons: when disclosure is reasonably necessary to comply with law, respond to lawful requests, investigate fraud, enforce our terms, or protect users and the platform.
• Business transfers: in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of the business.
• With your direction: when you ask us to share information or authorize an integration or service.

GAHN AI may use third-party providers to operate the platform, including services for hosting, databases, authentication, payment processing, email delivery, analytics, error monitoring, and security.

These providers may process information only as needed to perform services for us and are subject to their own security and privacy obligations.

We use cookies, local storage, and similar technologies to keep users signed in, remember preferences, maintain security, measure usage, diagnose problems, and improve the platform.

You may restrict cookies through your browser settings. Blocking necessary cookies may prevent login, account management, or other platform features from working correctly.

We retain personal information for as long as reasonably necessary to provide the platform, maintain your account, comply with legal and financial obligations, resolve disputes, enforce agreements, and protect the platform.

When you request account deletion, we will delete or anonymize information that is no longer required, subject to legal, security, fraud-prevention, backup, and recordkeeping requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include encrypted connections, access controls, authentication protections, monitoring, backups, and restricted administrative access.

No system, storage method, or internet transmission can be guaranteed to be completely secure.

Depending on your location and applicable law, you may have the right to:

• Access personal information we maintain about you.
• Correct inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request a portable copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain sales, sharing, or targeted advertising where applicable.
• Appeal a decision concerning a privacy request where required.

We may need to verify your identity before completing a request. Some rights are subject to exceptions under applicable law.

To submit a privacy request, email support@gahnai.com with the subject line "Privacy Request."

Your information may be processed and stored in the United States or other countries where GAHN AI or its service providers operate.

Those locations may have privacy laws different from the laws in your location. Where required, we use appropriate safeguards for international transfers.

The platform may contain links to websites or services operated by other companies. Their privacy practices are governed by their own policies, and GAHN AI is not responsible for their content or privacy practices.

We may update this Privacy Policy to reflect changes to the platform, our practices, or legal requirements.

We will update the "Last updated" date and may provide additional notice when a change materially affects how we handle personal information.

For questions, account-deletion requests, or privacy requests, email support@gahnai.com.